Latest update: Monday 28 November, 10h25 am
Due to announced strike on the Belgian rail network, the train availability will be limited from Monday 28th November (10 pm) to Thursday 1st December 2022 included.
There are two consecutive strike actions:
For the time being, we expect a normal service for most international connections (including Thalys, Eurostar and the IC Brussels-Amsterdam trains), except for the following trains:
TGV INOUI to/from Bruxelles-Midi
IC Trains and regional trains to The Netherlands, Luxembourg, Northern France and Aachen
Tickets with travel dates 29/11 - 30/11 - 01/12 can be used flexibly from 28/11 to 2/12. In addition, all tickets can be refunded free of charge until 2/12. This applies to all trains to: Roosendaal, Maastricht, Aachen, Luxembourg, Aulnoye, Maubeuge, Lille as well as to the Intercity Netherlands trains from Brussels to Amsterdam.
However, please take this possible alternative service into account if you are travelling on our local cross-border trains to/from Lille, Luxembourg, Roosendaal, Maastricht or Aachen or if you need to connect in Belgium before or after your international journey.
The on-board bar and restaurant (« BordBistro and « Bordrestaurant ») are available to all passengers and offer a selection of international specialities that change on a monthly basis, healthy organic dishes, snacks, as well as beverages.
ICE trains offer a wide range of facilities for families with children:
The ICE 3 trains (which run among other routes on the high-speed line between Brussels and Frankfurt) offer a Panorama Lounge where passengers can watch the train driver thanks to a glass partition. Panorama Lounges are available in 1st and 2nd class.
Book your seat in the Panorama Lounges via our Contact Centre on +32 70 79 79 79 (€0.30/min) or at one of the 28 Belgian stations with international offer.
On most trains, you can take your pet with you. But rules vary from one rail company to another:
"conventional" daytime trains (e.g. Intercity or regional trains) to/from Belgium
ICE and other trains operated by Deutsche Bahn
Exception: animals are not allowed on board Thalys Snow and Thalys Sun.
Animals are not allowed on board Eurostar. Only guide dogs accompanying a blind passenger are authorised under strict conditions. They must have:
A special free ticket is issued for the transportation of a guide dog accompanying a blind passenger.
TGV INOUI to/from Brussels
The booking period can vary from one type of train to another. The main international trains at a glance:
If you have a Bahncard 100 card or an ICE 1st class Flexpreis ticket for the same day (or a 1st class ticket for an InterCity train run by Deutsche Bahn), you can use the DB Lounge at your station of departure or your station of arrival, if they have these lounges.
DB Lounges are pleasant relaxing spaces, offering a Wi-Fi connection, meeting rooms, a self-service bar offering hot and cold drinks, along with a selection of international newspapers and magazines.
You can find DB Lounges at the following stations:
Berlin Hbf, Bremen Hbf, Dresden Hbf, Düsseldorf Hbf, Essen Hbf, Frankfurt/M. Hbf, Frankfurt/M. Flughafen Fernbahnhof (Frankfurt Airport Railway Station), Hamburg Hbf, Hannover Hbf, Köln Hbf (Cologne), Leipzig Hbf, Mannheim Hbf, München Hbf (Munich), Nürnberg Hbf (Nuremberg), Stuttgart Hbf
It depends on the fare paid for the ICE ticket.
If you chose the Flexpreis fare, which is flexible, your ticket is valid on any train on your route during the period of validity stated on the ticket (one day for electronic tickets covering a distance under 100km, two days for electronic tickets with a distance over 100km, and four days for conventional paper tickets issued at railway stations).
If you opted for the Supersparpreis, Supersparpreis Europa or Sparpreis Europa saver fares, your ticket is only valid on board the IC or ICE train(s) selected when the ticket was purchased, the train number of which appears on your ticket. However, if you travel on a regional train for part of your journey, your Sparpreis ticket is valid on any regional train of your choice.
The validity of your ticket (as described above) is completely unaffected, whether or not you decide to reserve a seat on board one or more ICE trains.
Unlike most high-speed trains, InterCity and regional trains in Belgium and the Netherlands do not require a reservation. For these trains, you get an open ticket, valid on board any train on the date shown (at any time of day) and on the route as indicated on your ticket. Great flexibility!
Similarly, on IC and ICE trains run by Deutsche Bahn, seat reservation is optional. Consequently, most tickets for journeys in Germany do not necessarily show the time either. Remember though, that the Supersparpreis, Supersparpreis Europa and Sparpreis Europa economy fares do require you to use the specific train you chose when buying your ticket. In this case, the train number and time of departure are shown on your ticket.