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Do you have questions, remarks or suggestions concerning your train journey, reservation or our products? Contact us!

Info & booking

Call our Contact Center

For information about international train travel or bookings by telephone.

At +32 70 79 79 79 (€ 0.30/min)
Payment by phone with Visa, Mastercard and American Express
Monday to Friday from 8 a.m. to 8 p.m., in the weekend and on public holidays from 9 a.m. to 5 p.m.

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Complaints & compensations

Contact our customer service

Please use the contact form addressed to our customer service department:

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Fill in the contact form

Other contacts

Company details

Company name

SNCB International is a direction of SNCB (Société Nationale des Chemins de Fer Belges), a limited company under public law.

Registered office

Rue de France 56, 1060 Brussels (Belgium)

Registered company number

VAT / Brussels Companies Register: BE 0203.430.576

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