Contact Centre | SNCB International

SNCB International Contact Centre

Would you like to obtain information about international rail journeys or book your tickets by phone?

Call the SNCB International Contact Centre at +32 70 79 79 79 (€0.30/min).

Our Contact Centre provides all information and tickets for train journeys to Belgium, the Netherlands, Germany, Luxembourg, France, Great Britain, Switzerland, Austria, Italy, Spain, Denmark, the Czech Republic and a few other European countries.

Payment with Visa, Mastercard or American Express.

Through a voice menu, you can select the service you require.

Opening hours: Mo-Fr: 8-20h / Weekends and holidays: 9-17h

The SNCB International Contact Centre will charge a service fee for the purchase of international train tickets by phone. This fee is not refundable. No service fee is charged for train tickets, travel passes or vouchers bought online.

If you want to change or cancel an existing booking (if your fare conditions allow), you can call us at +32 2 607 30 07 (local rate).

* Unless expressly stated otherwise, all fares quoted are per person/per leg (VAT included) based on an online reservation for a 2nd class return from Brussels. Please note, terms and conditions apply. Tip: As the number of seats at the lowest fares on Eurostar, TGV INOUI and ICE trains is limited, we recommend that you book your trip as early as possible. Most international trains allow reservations to be made from 4 months before the date of departure. On ICE trains, booking is possible as early as 180 days before departure, and on Eurostar, booking is possible from min. 157 and max. 277 days before departure, depending on the time of the year.).

Orders made on this website involve payment obligation. You do not have a right of withdrawal in accordance with Article VI.53 of the Code of Economic Law.