If you're already a Club Eurostar member, you'll keep all your points but there'll be even more benefits. If you're a member of both My Thalys World and Club Eurostar, your accounts will be merged. Either way, you don’t need to do anything for now - you will receive an e-mail with more info.
If you’re a member of My Thalys World, you’ll need to change your password to access your new account - you will receive an e-mail with more instructions once the new reward programme will be launched.
Thalys offers 3 comfort classes, so you can always find the most suitable travel solution for you.
|Power sockets available for use at each seat||✓||✓||✓|
|Free Wi-Fi connection on board*||✓||✓||✓|
|Ergonomic and wider seats||✓||✓|
|Meals served at your seat||✓|
|ePress (digital access to international newspapers and magazines)||✓|
|Taxi reservation service (Paris, Amsterdam and Brussels)||✓|
|Access to Thalys VIP Lounges at certain stations||✓|
|Special line dedicated – no queuing for security checkpoints||✓|
|Luggages (max. 2 pieces of luggages (75 x 53 x 30 cm) + 1 piece of hand luggage)||✓||✓||✓|
*subject to technical availability of the service.
Thalys offers 3 comfort classes, so you can always find the most suitable travel solution for you:
Standard Mini and Standard (2nd class)
Comfort (1st class)
Premium (1st class with exclusive services)
The on-board Thalys Welcome Bar offers a wide array of snacks and drinks (to take away or enjoy on the spot), as well as tickets for public transportation in Paris, the Netherlands, Aachen, Cologne and Brussels.
For most high-speed trains (notably Thalys, Eurostar, TGV INOUI, TGV Lyria and ICE), the cheapest fares are available in limited quantities. So to benefit from the best prices, we suggest you avoid peak times and book your journey as far ahead as possible.
In some circumstances, it can be more cost-effective to travel as a group, as some rail companies offer fares which are exclusively available to small groups of 3-5 passengers, like the "Pack Tribu" fare on TGV INOUI, for example.
Finally, many railway operators regularly run temporary offers on fares, offering passengers good deals on rail travel. To ensure you don't miss out on these offers, we recommend you visit our website or Facebook page regularly, or sign up for our newsletter.
On board Thalys, you can take 1 item of hand luggage + max. 2 items of luggage (max. dimensions 75 x 53 x 30 cm) per passenger.
Weight may not exceed 32 kg per item of luggage and overall dimensions (length + width + height) may not be more than 158 cm per item of luggage. If you are travelling with a child, you can also take a buggy in addition to the amount of luggage specified above.
For safety reasons, any luggage carried on board Thalys must carry a label showing the passenger's name.
Some cumbersome items of luggage are allowed on board Thalys under certain conditions:
If you are carrying a cumbersome item of luggage, you can carry 1 item of hand luggage and 1 item of luggage (max. 75 x 53 x 30 cm) in addition to the cumbersome item.
Items forbidden on board Thalys:
Do you have another connection in Belgium before or after your international journey with Thalys, Eurostar, TGV INOUI or Nightjet? If so, you will need a specific ticket for this connection.
We advise you to buy our Connection ticket in addition to your international ticket, which will enable you to take any train on the national SNCB network on the specified date between the Belgian station of your choice and the Belgian departure or arrival station of your international high speed train (Brussels-Midi, Antwerp-Central or Liège-Guillemins). However, you will need to specify your departure or arrival station in Belgium when you buy your 'Connection' ticket.
The price of the Connection ticket will depend on your travel class and on the flexibility level of your international ticket.
Price of the Connection ticket per single leg:
The Connection ticket is free for children under 12 accompanied by an adult (max. 4 free children per adult). There is a reduced child fare for unaccompanied children under 12.
To buy your 'Connection' ticket online, simply select your actual station of departure or arrival (e.g. Bruges, Namur or Antwerp instead of Brussels-Midi) when you book your international journey.
Please note: the 'Connection' ticket must be booked together with your international tickets within the same booking file.
To reward loyal passengers, Thalys offers its My Thalys World loyalty scheme.
For every journey made with Thalys, members of the My Thalys World scheme collect Miles, which means they will enjoy a range of benefits: free tickets, gifts, exclusive offers, tailor-made services, etc.
The My Thalys World scheme has 3 levels (Explorer, Club and Club+), depending on the number of Miles collected.
Find out more and sign up at My Thalys World.
As you may have already heard, Thalys and Eurostar will be joining forces in October 2023. From that date, My Thalys World will become Club Eurostar. Don't worry, you won't lose any of the advantages you've accumulated and your My Thalys World account will be automatically migrated to the Club Eurostar. More info >